- Design industry shaping loyalty programs
- Integrate easily and go live quicker
- Deliver hyper-personalized consumer experiences
Capillary named a Leader in SPARK Matrix™: Customer Loyalty Solutions, Q2 2024 Report Read more >
Listen to what our customer says
We have category diversity along with channel diversity, and Capillary has been able to do that very, very efficiently for us. I personally have been very impressed with the Capillary team…. Whenever you hit a problem, their attitude is what can be done done to solve the problem, rather than stating reasons why it could not be solved.
Shoumyan Biswas
CMO and Head of Group Loyalty
At Domino's Indonesia, we were looking to build a better brand connect with our customers and use data to understand them better. We wanted customers to have a personalized experience while ordering on our own mobile app and drive more repeat orders.... Capillary was able to help us by leveraging the capabilities of their CRM & engagement platform. They were able to help us continuously engage with our customers by creating personalized customer journeys using an omnichannel engagement solution that included various social channels. There is a need to stay updated with what the consumers want and how we engage with them in the current fast-changing digital landscape. Their team was able to understand our requirement quickly and helped us to drive value faster by going live with the solution.
Harneet Singh
CEO, Domino’s Pizza, Indonesia
Erajaya has achieved key KPIs with the
right omnichannel retailing tools from Capillary. We are confident
that Capillary will continue to help us achieve higher targets and
offer an innovative omnichannel experience for our customers.
Nuraeni Johnson GM
Head of CRM Operations
The partnership with Capillary to
deploy a full-stack eCommerce solution has been very successful in
helping us scale up very quickly as customers move to a digital
environment. The uniqueness of this model is that it allows us as
a company to focus on brand, product, marketing, and consumer
understanding while quickly scaling up e-commerce with all
operations managed and delivered by Capillary.
Charath Narasimhan
Chief Executive officer
Helping enterprises drive consumer loyalty and engagement across industries, brands, countries, retail stores, and millions of end consumers.
100+
Loyalty Programs250+
Brands30+
Countries875mn
Consumers120k
Stores
250+ brands trust Capillary
to exceed customer expectations
Capillary spans many regions across the globe
to cater to customer needs
Minneapolis
London
Dubai
Bengaluru
Singapore
Jakarta
Kuala Lumpur
Dallas
Diverse markets. Diverse experience.
Over the last decade, Capillary has built expertise across a wide range of industries- Fuel Retail, CPG, Conglomerates, Aviation, Hospitality, and Retail (Apparel, Footwear, Hypermarkets, F&B, Luxury and Jewelry, CD & IT, Health and Beauty).
Capillary scored 4.12/5 in the Current Offering category, which is the highest among any solution provider in the evaluation and we believe that this is what truly sets us apart.